Privacy policy

Last Updated: September 14, 2026

1. WHO WE ARE

This Privacy Policy describes how Shenzhen shi Sai Lun Technology Co.,Ltd, doing business under the GuuYebe brand (“GuuYebe,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information when you visit GuuYebe.com, purchase products from us, contact us, create or use an account, or otherwise interact with our services (collectively, the “Services”).

GuuYebe.com and the GuuYebe brand are owned and operated by:

Shenzhen shi Sai Lun Technology Co.,Ltd
Unified Social Credit Code: 914403003597826190
Address: Room A3028, 3 Floor, Wuzhou E-Commerce Base, 6018 Longgang Ave, Longgang Central City, Longgang, Shenzhen, Guangdong Province, China 518100
Email: support@guuyebe.com

For purposes of applicable privacy laws, Shenzhen shi Sai Lun Technology Co.,Ltd may act as the data controller, business, or personal information processor responsible for the personal information described in this Privacy Policy.

Please read this Privacy Policy carefully. It explains what information we collect, why we use it, who we may share it with, how long we may keep it, and the privacy rights and choices that may be available to you.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information collected through GuuYebe.com and related interactions with GuuYebe, including:

  • Visiting or browsing our website;

  • Creating or using a customer account;

  • Placing or managing an order;

  • Requesting a return, refund, replacement, or customer support;

  • Subscribing to marketing communications;

  • Submitting product reviews or other content;

  • Communicating with us by email or other supported channels; and

  • Interacting with our advertising, analytics, or other online services where applicable.

This Privacy Policy does not govern independent third-party websites or services that have their own privacy policies.

3. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, Services, legal obligations, or regulatory requirements.

When we update this Privacy Policy, we will revise the Last Updated date shown at the top of this page.

Where required by applicable law, we may provide additional notice or obtain consent before material changes take effect.

4. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with GuuYebe and which features you use.

Information You Provide Directly to Us

Information you provide may include:

Contact information

  • Name;

  • Email address;

  • Telephone number;

  • Billing address; and

  • Shipping address.

Order and transaction information

  • Products purchased;

  • Order number;

  • Order history;

  • Billing and shipping information;

  • Payment confirmation or transaction status;

  • Returns, refunds, exchanges, and replacements; and

  • Shipping and delivery information.

Payment card and other payment credentials are generally collected and processed by Shopify and/or our payment service providers. GuuYebe does not necessarily receive or store your complete payment card number.

Account information

If customer account functionality is available, we may process information associated with your account, login, preferences, and order history.

Shopping information

We may collect information about products you:

  • View;

  • Search for;

  • Add to your cart;

  • Purchase;

  • Save or otherwise interact with where those features are available.

Customer support information

If you contact us, we may collect the information contained in your communication, including:

  • Your order number;

  • Product or model information;

  • Photographs you send to us;

  • Technical questions;

  • Return or compatibility questions; and

  • Other information you voluntarily provide.

Because GuuYebe sells electronic components and replacement parts, customers may provide photographs, TV model numbers, part numbers, vehicle information, or equipment information when asking us to help identify product compatibility.

Please do not send us sensitive personal information that is not necessary for us to assist you.

Reviews and other content

If our Services allow you to submit product reviews, photographs, comments, or other user-generated content, we may process the information you choose to submit.

5. INFORMATION COLLECTED AUTOMATICALLY

When you visit or interact with GuuYebe.com, we and our service providers may automatically collect certain information through cookies, pixels, tags, browser storage, server logs, and similar technologies.

This information may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Language or regional settings;

  • Referring website;

  • Pages viewed;

  • Products viewed;

  • Search activity;

  • Shopping cart interactions;

  • Approximate location derived from IP address;

  • Date and time of access;

  • Advertising or device identifiers where permitted; and

  • Other information about your interaction with the Services.

We refer to this type of information collectively as Usage Data.

6. INFORMATION WE RECEIVE FROM THIRD PARTIES

We may receive personal information from third parties that help us operate GuuYebe.com and provide our Services.

These may include:

  • Shopify, which provides our e-commerce platform;

  • Payment processors;

  • Shipping carriers and fulfillment providers;

  • Fraud prevention and security providers;

  • Analytics providers;

  • Advertising and marketing platforms;

  • Customer support providers;

  • Email or communications providers; and

  • Other technology or service providers used to operate our business.

The information received depends on the service involved and the choices you make when interacting with our website or third-party services.

7. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes.

Providing Products and Services

We use personal information to:

  • Process and confirm orders;

  • Process payments;

  • Arrange fulfillment and shipping;

  • Provide tracking information;

  • Manage customer accounts;

  • Process returns, refunds, replacements, and exchanges;

  • Provide compatibility assistance;

  • Respond to product and technical questions; and

  • Provide customer support.

Where applicable, this processing may be necessary to enter into or perform a contract with you.

Customer Communications

We use personal information to communicate with you regarding:

  • Orders;

  • Payments;

  • Shipping;

  • Delivery;

  • Returns;

  • Refunds;

  • Product support;

  • Compatibility questions;

  • Account matters; and

  • Other customer service issues.

Security and Fraud Prevention

We may use information to:

  • Authenticate transactions;

  • Detect and prevent fraud;

  • Prevent unauthorized account access;

  • Protect our website and systems;

  • Investigate suspicious activity; and

  • Enforce our Terms of Service.

Website Analytics and Improvement

We may use Usage Data and other information to:

  • Understand how visitors use GuuYebe.com;

  • Improve website navigation;

  • Evaluate product pages;

  • Diagnose technical problems;

  • Measure website performance;

  • Improve search and product discovery; and

  • Develop or improve our products and Services.

Marketing and Advertising

Subject to applicable law and your privacy choices, we may use personal information to:

  • Send promotional emails or other marketing communications;

  • Measure advertising effectiveness;

  • Understand how visitors arrive at GuuYebe.com;

  • Create or measure advertising audiences;

  • Personalize advertising; and

  • Display advertising on other websites or platforms.

Where applicable law requires consent before using cookies or similar technologies for advertising or analytics, we will seek that consent through our privacy or cookie controls.

Legal and Compliance Purposes

We may process information where reasonably necessary to:

  • Comply with legal and regulatory obligations;

  • Maintain tax, accounting, and transaction records;

  • Respond to lawful government or legal requests;

  • Establish, exercise, or defend legal claims;

  • Protect customers, GuuYebe, and third parties; and

  • Enforce applicable agreements and policies.

8. LEGAL BASES FOR PROCESSING

Where laws such as the EU GDPR or UK GDPR require us to identify a legal basis for processing personal information, our processing may rely on one or more of the following:

Performance of a contract — for example, processing an order, arranging delivery, or providing customer support relating to your purchase.

Legitimate interests — for example, protecting our Services, preventing fraud, improving our website, providing customer support, and operating our business, where those interests are not overridden by your rights.

Consent — for example, certain marketing communications, advertising cookies, or other processing where applicable law requires consent.

Legal obligations — where processing is necessary to comply with applicable tax, accounting, regulatory, consumer protection, or other legal requirements.

The legal basis that applies depends on the specific processing activity and jurisdiction.

9. COOKIES AND SIMILAR TECHNOLOGIES

GuuYebe.com uses cookies and similar technologies to operate and improve the website.

These technologies may include:

Strictly necessary cookies
Required for functions such as checkout, shopping carts, security, account access, and other essential website features.

Preference cookies
Used to remember settings and preferences.

Analytics cookies
Used to understand website traffic, visitor behavior, and website performance.

Advertising cookies and similar technologies
Where enabled and permitted, these may be used to measure advertising campaigns, personalize advertising, and understand interactions with advertising across websites or services.

Our store is powered by Shopify, and Shopify may use cookies and similar technologies when customers interact with Shopify-powered stores.

Depending on your location, you may be presented with a cookie or privacy preferences banner that allows you to accept, reject, or manage certain non-essential cookies.

You can also manage cookies through your browser settings. Blocking some cookies may affect website functionality.

10. SHOPIFY

GuuYebe.com is powered by Shopify.

Shopify processes certain personal information when you visit our store, place an order, use Shopify-powered checkout features, or use Shopify consumer services.

Depending on the Shopify services and features enabled on our store, Shopify may process information for purposes including:

  • Providing checkout and e-commerce functionality;

  • Fraud prevention;

  • Payment and transaction services;

  • Analytics;

  • Security;

  • Personalization; and

  • Other Shopify services.

Shopify's processing of personal information is also governed by its applicable privacy policies, including the Shopify Consumer Privacy Policy, available through Shopify's website.

Where Shopify provides customer privacy controls through our storefront, we may use those controls to manage cookie consent, privacy preferences, and data-sharing opt-out requests.

11. TARGETED ADVERTISING, SALE, AND SHARING OF PERSONAL INFORMATION

We do not sell personal information for money in the ordinary meaning of the word “sell.”

However, certain U.S. state privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly.

For example, allowing advertising or analytics partners to receive certain identifiers, device information, or website activity for cross-context behavioral advertising may be considered “sharing,” “sale,” or processing for targeted advertising under some laws, even when no money is directly exchanged for the information.

Where applicable, you may have the right to opt out of these activities.

If GuuYebe provides a Privacy Choices, Do Not Sell or Share My Personal Information, or similar data-sharing opt-out control on our website, you may use that control to exercise applicable opt-out rights.

You may also contact support@guuyebe.com regarding applicable privacy requests.

Where required by applicable law and supported by our privacy systems, we will recognize qualifying browser-based opt-out signals such as the Global Privacy Control (GPC).

We do not knowingly use sensitive personal information to infer characteristics about individuals.

12. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information where reasonably necessary to operate our business and provide our Services.

Recipients may include:

Shopify

We disclose or make information available to Shopify as necessary to operate our Shopify-powered online store and use Shopify services.

Payment Providers

Payment information and transaction details may be processed by payment providers to authorize and process purchases, refunds, and fraud checks.

Shipping and Fulfillment Providers

We may provide information such as your name, delivery address, telephone number, email address, and order information to carriers, warehouses, fulfillment providers, customs-related service providers, and other parties necessary to deliver your order.

Service Providers

We may use third parties for:

  • Website hosting and technology;

  • Analytics;

  • Customer support;

  • Email communications;

  • Security;

  • Fraud prevention;

  • Data storage; and

  • Business operations.

Advertising and Marketing Partners

Subject to applicable law and your privacy choices, we may disclose certain identifiers, Usage Data, or other information to advertising and marketing providers for campaign measurement, personalization, or targeted advertising.

Professional Advisors

Information may be disclosed to accountants, lawyers, insurers, auditors, and other professional advisors where reasonably necessary.

Legal and Regulatory Authorities

We may disclose information where required or permitted by law, including in response to lawful requests, court orders, regulatory obligations, or where reasonably necessary to protect legal rights, safety, customers, or our business.

Business Transactions

If our business is involved in a merger, acquisition, restructuring, financing, asset sale, or similar transaction, personal information may be disclosed as part of that transaction subject to applicable law.

13. INTERNATIONAL PROCESSING AND DATA TRANSFERS

GuuYebe serves customers internationally.

Because Shenzhen shi Sai Lun Technology Co.,Ltd is located in Shenzhen, China, personal information may be accessed, stored, or processed in China when reasonably necessary to operate GuuYebe, provide customer service, process orders, manage our business, or comply with applicable law.

Our service providers, including Shopify and other technology, payment, fulfillment, analytics, or advertising providers, may also process information in the United States, Canada, China, or other countries or regions where they or their service providers operate.

These countries may have privacy and data protection laws that differ from those in your country of residence.

Where applicable privacy laws require safeguards for international transfers of personal information, we and/or our service providers take steps designed to use legally recognized transfer mechanisms or other appropriate safeguards.

For transfers governed by European or United Kingdom data protection law, applicable mechanisms may include approved standard contractual clauses, recognized contractual safeguards, adequacy mechanisms, or other legally permitted transfer mechanisms, depending on the circumstances.

14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate operational, contractual, security, accounting, tax, legal, and regulatory purposes.

The appropriate retention period depends on factors such as:

  • Whether you have an active customer account;

  • Whether we need the information to fulfill or support an order;

  • Whether the information is required for returns or warranty matters;

  • Applicable accounting and tax obligations;

  • Fraud prevention needs;

  • Legal limitation periods;

  • Disputes or claims; and

  • Applicable legal requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable law and technical limitations.

15. SECURITY OF PERSONAL INFORMATION

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, database, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with your use of the Services.

If you believe your account or personal information may have been compromised, please contact support@guuyebe.com.

16. CHILDREN'S PRIVACY

GuuYebe.com is not designed or directed primarily to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact support@guuyebe.com so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share for cross-context behavioral advertising the personal information of individuals under 16 where prohibited by applicable law.

17. YOUR PRIVACY RIGHTS

Depending on where you live and applicable privacy law, you may have some or all of the following rights.

Right to Access or Know

You may have the right to request information about personal information we hold about you, including how we use or disclose it.

Right to Correction

You may have the right to request correction of inaccurate personal information.

Right to Deletion

You may have the right to request deletion of personal information, subject to exceptions permitted by law.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Restrict or Object to Processing

In some jurisdictions, you may have the right to restrict or object to certain processing.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent, subject to applicable law.

Withdrawal of consent does not affect processing that was lawful before the withdrawal.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Residents of certain U.S. states may have the right to opt out of processing considered a sale, sharing, or targeted advertising under applicable law.

Right to Limit Certain Sensitive Personal Information Uses

Where required by applicable law and relevant to our processing activities, you may have the right to limit certain uses or disclosures of sensitive personal information.

Right to Appeal

Residents of certain jurisdictions may have the right to appeal a decision we make regarding a privacy request.

Right to Lodge a Complaint

You may have the right to complain to a competent privacy or data protection authority in your country or region.

These rights are not absolute. Applicable law may allow or require us to decline or limit a request in certain circumstances.

18. U.S. STATE PRIVACY DISCLOSURES

Certain U.S. state privacy laws may provide eligible residents with additional rights.

Depending on applicable law, categories of personal information we may have collected during the preceding 12 months include:

  • Identifiers and contact information;

  • Commercial and transaction information;

  • Internet or electronic network activity;

  • Device and online identifiers;

  • Approximate geolocation derived from IP address;

  • Customer support information;

  • Inferences associated with shopping interests where applicable; and

  • Other information customers voluntarily provide.

These categories may be disclosed to service providers, Shopify, payment processors, fulfillment providers, advertising and analytics providers, and other recipients described in this Privacy Policy.

We do not sell personal information for monetary payment.

Certain disclosures involving advertising technologies may nevertheless qualify as “sale,” “sharing,” or targeted advertising under some U.S. state laws.

Where those laws apply, we provide applicable opt-out rights and do not discriminate against individuals for exercising legally protected privacy rights.

19. GLOBAL PRIVACY CONTROL

Where applicable law requires recognition of an opt-out preference signal and our systems are configured to support it, we recognize qualifying Global Privacy Control (GPC) signals as an opt-out from applicable sale, sharing, or targeted advertising activities for the browser or device from which the signal is received.

Because privacy rights can differ by jurisdiction and account status, we may need additional information from you to apply certain requests beyond the browser or device associated with the signal.

20. MARKETING COMMUNICATIONS

You may unsubscribe from promotional emails by using the unsubscribe link included in marketing emails.

Even if you unsubscribe from marketing communications, we may continue sending non-promotional communications relating to:

  • Orders;

  • Payments;

  • Shipping;

  • Returns;

  • Refunds;

  • Security;

  • Account administration; or

  • Customer service.

Where SMS or other electronic marketing is offered, additional consent and opt-out mechanisms may apply.

21. EXERCISING YOUR PRIVACY RIGHTS

To exercise an applicable privacy right, you may contact:

support@guuyebe.com

Please describe the request you wish to make and provide sufficient information for us to identify the relevant account or transaction.

We may need to verify your identity before completing certain requests.

Verification information will be used for purposes reasonably related to handling the privacy request.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may request evidence that the agent is authorized to act for you and may also require direct verification from you.

We will respond within the period required by applicable law.

We will not unlawfully discriminate against you because you exercised an applicable privacy right.

22. USER-GENERATED CONTENT

If you submit a product review, photograph, comment, or other content to a public area of GuuYebe.com, that content may become publicly visible.

Please avoid including personal information in publicly posted content unless you intend for that information to be public.

We cannot control how third parties use information that you intentionally make publicly available.

23. THIRD-PARTY WEBSITES AND LINKS

GuuYebe.com may contain links to websites or services operated by third parties.

Third-party websites have their own privacy and security practices, and we are not responsible for the privacy practices of independent websites we do not control.

We encourage you to review the applicable privacy policy before providing personal information to a third-party website or service.

24. PRIVACY COMPLAINTS

If you have concerns about how GuuYebe handles your personal information, please contact us first at:

support@guuyebe.com

We will review your concern and respond as required by applicable law.

Depending on your location, you may also have the right to submit a complaint to a competent privacy, consumer protection, or data protection authority.

25. CONTACT US

For questions about this Privacy Policy, our privacy practices, or requests concerning your personal information, contact:

GuuYebe Privacy / Customer Support
Email: support@guuyebe.com

Data controller / business / personal information processor, as applicable:

Shenzhen shi Sai Lun Technology Co.,Ltd
Unified Social Credit Code: 914403003597826190

Address:
Room A3028, 3 Floor
Wuzhou E-Commerce Base
6018 Longgang Ave
Longgang Central City, Longgang
Shenzhen, Guangdong Province
China 518100